Q: What is SMSKING?
A: SMSKING is a web SMS portal that enables sending and receiving SMS from web to phone.
The portal integrate with CRM application. It is one stop solution.
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Q: How much does SMSKING cost per SMS?
A: SMSKING will have constant promotional offers. Please check out the latest pricing plan at Pricing.
Please text sms message "Please send me the quotation" to System operator support@smsking.asia to get the best rate.
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Q: Which Telco does SMSKING supports?
A: SMSKING supports all Telcos. E.g. Maxis, DiGi, Celcom, TM-Touch, Umobile, TuneTalk
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Q: Is SMSKING a postpaid or a prepaid system?
A: SMSKING is only a Prepaid system. Credits will be loaded into your account immediately upon receiving of payment.
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Q: Where and How can I access SMSKING SMS Portal?
A: You can logon account. If you are new customer, you may register for free at Sign up page as individual role Sales Representative. SMSKING will grant you 10 free sms credit immediately.
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Q: Can i register under company account and have more than multiple branch?
A: Please Email Us your company name, company registration no. and mobile no. Our IT Support will create for you.
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Q: How does SMSKING keep track records on SMS transaction?
A: you can access to reporting module to view all the transactions including sent, pending, cancel, insufficient credit.
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Q: Can i transfer credit to other branch?
A: Yes, you can transfer the sms credit to other branch as long as within entity company.
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Q: Can i bulk import all my contacts to database?
A: Yes, you can download template csv file at Bulk upload page and upload to server.
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Q: What information is sent to SMSKING? What is your spam / abuse policy?
A: For more information, please read our Terms of Use at Privacy.
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Q: Can I send SMS to international mobile no.?
A: Yes, SMSKING is support worldwide mobile no. The charge rate is flat 5 Credits per sms for international mobile no.
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Q: How many SMS can I send per day?
A: You can send as many as your credit permits.
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Q: How do I know the balance in my SMS credit account?
A: You can access to your account and view your sms credit balance at Billing Menu -> Sms Reload.
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Q: Does SMSKING works with other languages?
A: SMSKING is only supporting alphabetical character based. Unicode’s for Chinese, Japanese, and Korean languages will be available on our next upgrade.
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Q: How does SMSKING work with incoming message?
A: You can go to sms inbox to view all your incoming sms. It also can received the missed call.
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Q: Can i enable sms send or received 24 hours?
A: It is not 24 hours for sms blasting service. But you may received the incoming sms 24 hours. The gateway operate from 7:00AM until 9:00PM.
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Q: How to retrieve my password?
A: You may go to login page, click at forget password link. Please filling your email and click "FORGET THE PASSWORD" button.
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Q: What is 1-way, 2-ways, 3-ways sms mean?
A: 1-way sms always referred to one way send sms only. 2-way sms is send sms and mean time able to received sms. 3-ways sms is send sms, received sms and sms can be forwarding direct to your mobile no.
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